Shipping Policy

Shipping within India takes approximately 25 to 40 business days. International shipping takes approximately 30 to 45 business days, depending on the destination.

Every piece is thoughtfully handwoven and, where applicable, finished with intricate hand embroidery before undergoing careful quality checks and finishing. This process ensures that each creation reaches you with the craftsmanship and attention it deserves.

Sometimes there might be unforeseen delays for reasons beyond our control. Our team will be there to assist you in such cases.

We offer ‘Free Shipping’ on all merchandise for shipping within India. For international shipping, the shipping cost will be calculated at the time of checkout.

Sometimes international shipments (for example: shipments over $2500 for the USA) may require you to provide additional documents/information to customs or local authorities via our shipping provider. This may include national identity documents, passport, social security number, tax identification, documents and returns. Should you fail to provide these documents in a timely manner, the shipment may be returned to India and import duties and taxes may be applied by Indian authorities on the shipment. Please note that the entire amount paid for the order will be non-refundable in this case.

For a single order placed, we normally combine multiple products in a single box. Additional charges may be applicable should you wish to receive all the products in your order in individual boxes.

For certain remote locations, our courier / transport partner may levy an additional surcharge for shipping. In such an event, the customer shall have to pay a “remote area surcharge”.

Kindly note that the delivery times mentioned are indicative only. In rare cases deliveries might be delayed due to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.